21 Jul 2020

Field Services

21 Jul 2020


Field Services

Delivering on the promise of consistent and quality service in a safe manner is often the commitment from field services companies to customers. Companies are finding success in modern workplace through the adoption and integration of technology — many “lives and dies by technology”.

Today’s office has collaboration spaces, very few cubicles and employees spread out across the country or even world. In the field services industry, having teams spread across multiple sites is nothing new, but it comes with challenges that technology can help to tackle in order to bridge communication and collaboration between onsite and offsite teams.

Jamf’s ability to supply central management for iPad devices is the ticket to success. Jamf can handle inventory management, check on device status and deploy any updates to operating system needed without invading field services team’s work. In addition, any devices gone missing from work sites can be quickly locked down and even remotely wiped to protect company data. Jamf provided a smooth way to remain secure and to react quickly to the potential threats.

Most importantly for companies is Jamf allows them to deploy the latest manuals, checklists and surveys from a central location. Email settings and all needed apps can be deployed to newly enrolled devices for employee onboarding – a process that would have been much longer and more difficult for new employees that are remote. Onboarding is streamlined to scope by roles and responsibilities so that each role gets exactly what is needed when they go onsite.

Have hundreds or thousands of devices? You will benefit from our Mobile Device Automation service combined with Jamf Pro.




 
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