threesixty chronicles

threesixty chronicles

An awesome curation

Same-day support for iOS and iPadOS 14

Jamf did it again!

Apple’s iOS 14 and iPadOS 14 are here and Jamf offers same-day support for both.

At Jamf, we are with you on the palpable excitement that comes when Apple drops their newest operating systems. It’s fun, it’s exciting, but if you’re ill-prepared or your users start upgrading and cause things to break, it can turn into a hectic nightmare, quick.

This is why Jamf, in our effort to support Apple users and admins across the world, we undertake the task of being ready to provide support the day these new operating systems become available. We call it same-day support and for the ninth year in a row we are delighted to be able to offer it to you by supporting iOS 14 and iPadOS 14.

Whether you want to immediately roll out the new operating systems or delay availability so IT can take time to validate the updates, same-day support is a powerful way we have your back during one of the busiest times of the year.

Not only that, we want to make sure that if you are new to OS upgrades — or even a veteran —you feel ready to tackle the task and know all of your options. That’s why we have a few assets to help out.



iPadOS and iOS Upgrades Guide

First, we have a short e-book to help guide you through iOS 14 and iPadOS 14, as well as, the important steps along the way to make sure you are dotting you I’s and crossing your T’s on your upgrades.

  • The importance of beta testing
  • Ways to strategically test your technology stack
  • How to be transparent and incorporate user testing
  • Methods to successfully rollout your new OSs

Download Guide



iOS/iPadOS Upgrade Workflow

If you are a veteran when it comes to OS Upgrades, you may not feel the need to review a full e-book. We get it! The days are busy. We have gone ahead and created for you a simplified workflow for upgrading to iOS 14 and iPadOS 14. Just select which one fits your MDM:





Today should be a fantastic day, not one that keeps you up worrying about apps, profiles, and Apple devices not working or having a negative impact on your end users. The new operating systems should provide you, your users, and organization as a whole, the ability to dream up new workflows that streamline your day-to-day tasks while elevating what you achieve with Jamf and Apple.

We are here for you, here for your success, and want you to succeed with Apple. Go forth and conquer!


Jamf releases Jamf Pro 10.23


Jamf Nation is the largest community of its kind with over 100,000 users and the Jamf Nation user community is an integral part of how Jamf gathers and monitor user feedback.

Jamf listens closely to customer feedback and product enhancement recommendations. It’s a critical part of how the team continuously enhance the user experience across the Jamf platform.

One key feature that Jamf released today in Jamf Pro is the ability to enable computer policies to automatically retry a failed policy. This feature is a direct result of that feedback.

With the Retry Policy feature, you can now configure a policy with the execution frequency of “Once per computer” to automatically re-run if it fails. The failed policy will attempt to reinstall until successful for the number of retries specified in the settings.

What’s New:

  • Retry Policies
  • Venafi Integration
  • Cloud Services Connection and Icon Service
  • Apple Push Notification Service (APNs) HTTP/2 Communication Protocol
  • And more



Read More

Introducing Jamf ID


Jamf is excited to announce the deployment of Jamf ID to Jamf Nation. Jamf ID allows users to access both Jamf Nation and Training using one set of login credentials — a big step in providing a unified and seamless login experience.

In an effort to make this process as smooth as possible, this deployment with automatically migrate Jamf Nation users to Jamf ID when they log in to Jamf Nation. This means users that were logged in prior to the migration going into effect will need to log out and back in to their Jamf Nation account to be migrated.

For users that already have a Training and Jamf Nation account with the same email address, there is one extra step that requires them to update their password. Since there is a chance these users have two passwords for one credential, resetting the password will reconcile their conflict.

For Jamf Nation users that have Jamf Pro, Jamf Connect, or Jamf School subscriptions, this means they will have access to the Training Catalog with no additional steps. If you are one of these users, come check out the training catalog at https://trainingcatalog.jamf.com.

As a part of the seamless experience, we ensured that this process will not impact any past user data or activity. User profile and all Jamf Nation history and Training activity will be preserved, and no additional steps need to be taken to access this information.



Read More via Jamf

Introducing Jamf Pro 10.19



With hardly a month into the new year, Jamf is excited to launch another new version of Jamf Pro, this time highlighting two industry-leading partnerships: Microsoft and Google. These two tech titans — alongside Jamf Pro — are helping pave the way for a better tomorrow by equipping admins to better integrate various parts of their IT stack.

Jamf is also bringing new design and functionality to Jamf Pro to take the market-leading product to new heights. Updated button icons and design elements make for a more consistent and modern experience for admins using the application, plus:

  • Microsoft Azure SSO
  • Google Secure LDAP
  • Enrollment evolved
  • Improvements to the Jamf Pro user interface design
  • Better workflow for managing notifications on end-user devices
  • Update to Jamf Composer



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Top 10 moments from JNUC 2019


Everyone likes a top 10 list! Especially when it helps you get better at your job — leveraging IT tools to empower end users. And each and every Jamf Nation User Conference (JNUC) is about doing just that.

Let’s dive into 10 highlights from JNUC 2019.



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Accessibility features in the workplace


Every day children with learning differences and physical disabilities experience additional challenges at school. But unlike decades past, technology can help bridge the gap and allow every child the opportunity to thrive in the classroom. At this year’s Jamf Nation User Conference (JNUC), one Jamf and two Jamf Apple admins from school districts shared how they personally overcome their challenges with dyslexia, blindness and executive function using the accessibility features of Apple technology.


View Session Recording

Scripting basics for everyone



Scripting helps simplify, automate and error-proof your Apple device management. This step-by-step guide, based on Bill Smith’s popular Scripting 101 for Apple Admins webinar, is written just for you and walks beginners through:

  • Why scripting?
  • How Terminal works
  • How commands work
  • How to fit basic commands into basic scripts
  • Scripting syntax basics such as commands, arguments and variables



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Jamf Pro 10.14.1 now available

Update…

Jamf Pro 10.14.1, a supplementary release that fixes an issue with macOS computers using Automated Device Enrollment (formerly called DEP). The release is available now in My Assets on Jamf Nation or by request through Jamf Customer Success. There will not be a mass cloud upgrade for this release.
 
Please note: If you are not using macOS computers with Automated Device Enrollment, you can ignore this release.

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